Home : Portfolio : Design Critique: Waxholmsbolaget
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Waxholmsbolaget is a company that operates ferries in the Swedish archipelago.
The problem is that it that Waxholmsbolaget's ferries are difficult to travel with. The culprit? The company's timetables.
This is a critique of their timetables. |
Before
Organized by Lines
Waxholmsbolaget's timetables are organized by lines--each table shows all of the stops along a particular line.
This organization is useful for the company, because it needs to know where each boat will be at different times,
but it is not helpful for passengers.
If a passenger wants to travel from A to B, they will need to look at the table for
every line that travels from
A to B to find out what time they can travel.

Passengers could have to look through a big stack of timetables.

The timetables themselves are complicated
Complex Tables
- Notes are displayed in more than one location--next to the ship name, at individual stops, and in the 'Anmärkningar' row
- The trips from Linanäs to Strömkajen are the same for Monday-Thursday and for Friday, yet they are displayed in different columns
After
Organized by Stops
Now, all lines that go from one stop to another are listed in one place.
This organization is much easier for passengers: they need only look up where
they are travelling from and where to, and the table will list all of the trips
that will get them there.
|
From
Linanäs |
|
To
Strömkajen |
|
|
Monday-Friday |
Saturday |
Sunday,Holidays |
Departs |
6:25a |
1:00p |
3:30p |
7:55p |
10:35a |
2:50p |
7:25p |
11:55a |
2:20p |
5:15p |
6:55p |
Arrives |
8:35a |
3:05p |
6:05p |
10:15p |
12:35p |
5:10p |
9:45p |
2:20p |
4:45p |
7:45p |
8:55p |
|
Notes |
 |
 |
Z
 |
 |
 |
 |
 |
 |
 |
 |
 |
|
To
Fåglarö |
|
. . . |
|
The new timetable is much simpler.
Complexities Eliminated
- Relevant notes regarding the trip are written in one place.
- The Monday-Thursday and Friday sections were combined.
and, well, the table was translated to English. You can also see the
'After' table in Swedish.
Problem solved!